SMBs, in particular, are looking for technologies and tools to help them consolidate their communications architectures, integrate applications, and reduce the cost of ownership. In this Best Practices Research, leading analyst, Frost & Sullivan reviews features, pricing and value when looking at the trends affecting businesses and determines which UC vendors deliver on all three.
What are some of the most significant technology trends affecting the communications market today? Which trends have a greater impact on creating value for customers and improving ROI?
Inside this report are discussions on trends that include:
- Mobility
- Unified Communications (UC)
- Collaboration
- Communications-enabled business processes (CEBP)
- Video calling
Frost & Sullivan's research has found that managing these technology trends and satisfying shifting business requirements is having a disruptive impact on SMB customers who lack the necessary budgets and internal support expertise.
Get this free Best Practices Research report to see which vendors are helping address these challenges and how they are bringing more value to SMBs while delivering the functionality required to excel in today's competitive market.